What is Elder Abuse?

Elder abuse refers to intentional actions that cause harm or create a serious risk of harm, regardless of whether harm is intended, to an elderly person by a caregiver.[i]  Abuse includes failure by a caregiver to satisfy an elder’s basic needs—neglect—such as ensuring adequate food intake (malnutrition) or fluid intake (dehydration).

Types of abuse and neglect include:

  • Physical abuse means causing an older adult physical pain or injury.
  • Sexual abuse means touching, fondling, intercourse, or any other sexual activity with an older adult, when the older adult is unable to understand, unwilling to consent, threatened, or physically forced.
  • Emotional / psychological abuse means verbal assaults, threats of abuse, harassment, or intimidation, or causing an older person to feel fear or intimidation.
  • Confinement means restraining or isolating an older adult, other than for medical reasons.  There are very rarely good medical reasons for physical restraint or isolation.
  • Neglect is a caregiver’s failure to provide an older adult with life’s necessities, including, but not limited to, food, clothing, shelter, or medical care.  Neglect can be unintentional or willful.  It can also include neglecting hygiene leading to injuries like urinary tract infections (UTIs) or bedsores (pressure ulcers).
  • Financial exploitation means the misuse or withholding of an older adult’s resources by another.
  • Violation of rights means violating on older person’s right to personal liberty, personal property, privacy, voting, or speech.  Many states, including Ohio, have nursing home resident rights laws outlining these rights.

What are the Signs of Elder Abuse?

The signs and symptoms of elder abuse or neglect depends on the type of abuse or neglect, from unexplained bruising for physical abuse to sunken eyes for severe dehydration.  With psychological abuse, you may see a person become more withdrawn, fearful, unwilling to talk in an abuser’s presence, or even overcompensating with cheerfulness to avoid revealing the abuse.

Be on the lookout for the following signs and symptoms of abuse:

  • Physical abuse or mistreatment: Bruises, pressure marks, broken bones, abrasions, burns, and other physical injuries.  Look for suspicious bruising (finger marks on arms or legs) or hair loss caused by an injury to the scalp (“traumatic alopecia”), welts, bite marks, or burns.  Some nursing home abusers will try to explain these away as simply part of ageing, such as bruising more easily, or more delicate skin.
  • Emotional abuse: Unexplained withdrawal from normal activities, a sudden change in alertness, or unusual depression; strained or tense relationships; frequent arguments between the caregiver and older adult.
  • Financial abuse: Sudden changes in financial situations.
  • Verbal or emotional abuse: Belittling, threats, or other uses of power and control by individuals.
  • Neglect: unexplained weight loss, decline, bedsores, repeated UTIs, poor hygiene, being left in wet or soiled garments or linins.

Every situation is different.  Don’t be embarrassed about investigating possible abuse—asking tough questions, insisting on seeing your family member in private to talk, insisting on being there to inspect skin—or if you missed abuse until it is too late.  If your loved one has been injured by abuse, contact state authorities (here is a list of Ohio resources) and a nursing home abuse attorney like us in your state.

Identifying Physical Abuse or Sexual Abuse

In situations of physical abuse, your loved one may be unable or unwilling to volunteer what is happening to them.  This could be because they have been intimidated to remain silent, are embarrassed, or fear retaliation such as being discharged form a facility. That’s normal.

If you suspect abuse, you can try asking simple, direct questions, in private, to verify your suspicions.  Some of the questions you can ask include:

  • Do you feel safe here?
  • Are you yelled at?
  • Have you ever had your glasses or hearing aid taken from you?
  • Has anyone ever scolded or threatened you?
  • Are you afraid of anyone here?
  • Have you gone without food or medicine?
  • Has anyone ever hurt you? Slapped, punched or kicked you?
  • Has anyone ever touched you without your permission?
  • Has anyone ever made you do things you did not want to do?
  • Has anyone taken things away from you without asking?
  • Are you made to stay in your room?

There can be fear, shame, or other factors going on that make talking about abuse difficult.  When you discuss things privately, and help your loved one feel safe, they will be more likely to open up if there is abuse going on.

If you suspect abuse, speak to the nursing home administrator, director of nursing, and / or state authorities.  If you’ve confirmed abuse, at minimum the individuals responsible should be investigated and be kept apart from the victim—and ideally any nursing home residents.

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Identifying Emotional Abuse in Nursing Homes

Identifying underlying emotional or psychological abuse can be challenging.  Be observant for evidence of withdrawal, unexplained change in mood, or the refusal by the caregiver to leave the elder person alone—wanting to be sure they cannot ask for help.

Signs of emotional or psychological abuse include:

  • Withdrawal: emotional withdrawal from family, activities, etc.
  • Unexplained change in mood
  • Refusal of caregiver to leave the resident alone with friends or family

If you suspect psychological abuse of a loved one in a nursing home, observe the times, dates, and people involved.  Report to the director of nursing and administrator.  Insist on personnel changes if there are particular threatening people.  If they’ve been injured, consider calling a local nursing home abuse attorney, like us, to investigate.  You should also alert state authorities charged with investigating nursing homes.

Identifying Nursing Home Neglect

Neglect can be difficult to identify.  Neglect of food, water, support, medication, turning, and the other day-to-day needs of nursing home residents might only occur occasionally (with certain staff), or might lead to a decline that looks like natural ageing.  This is especially with dementia, Alzheimer’s, or other cognitive deficits that make it hard for a person to understand or communicate that their needs are being ignored.

Identifying nursing home neglect requires understanding a person’s conditions and needs, and recognizing when they change.  This means paying attention to a loved one’s weight, lab results, skin integrity, and other factors.  How much are they eating and drinking?  What it their urine output?   Most families I’ve worked for realize too late that if they don’t watch these things, it is easy for caregivers to ignore them, too.

Here are signs of nursing home neglect to watch for:

  • unexplained weight loss
  • sudden, unexplained decline in health
  • bedsores
  • repeated urinary tract infections
  • poor hygiene
  • being left in wet or soiled garments or linens

These issues should be reported, not just to a nurse but the director of nursing and administrator.  Given the chronic understaffing and profiteering in many nursing homes, the squeaky wheel is more likely to get the grease.

Identifying Financial Abuse or Financial Exploitation

Elders are frequent financial scam targets, from telephone scams to door to door salespeople to reverse mortgages.  Even worse is when someone in a position of trust, such as a caregiver, exploits an older person to steal from them.

Anyone who is unaware of his income or financial matters is at risk of financial exploitation.  When someone is missing important identification or financial documents or credit cards, suddenly not paying bills, is spending money on things other than their needs, or suddenly creates a new will benefiting a non-familial caregiver (or family caregiver to the other family members’ expense), there could be elder financial abuse at play.

Some of the signs of elder financial abuse include:

  • Older adult unaware of income or financial matters
  • Important papers and credit cards missing
  • Bills not paid
  • Funds not spent on older adult’s needs
  • Unusual banking activity
  • Adding caregiver’s name to account
  • Older adult signing on caregiver’s loan
  • Checks made to “cash” frequently
  • Signature not that of older adult
  • Activity older adult doesn’t understand or know about
  • Frequent expensive gifts from older adult to caregiver
  • New will (particularly if they lack the capacity to make a will)

How do I Hire You to be my Nursing Home Elder Abuse Lawyer?

The first thing to do is complete the contact form at the bottom of this page. That way, you can put in details that we can review before we schedule a phone call.

You can also call us at 216-777-8856 if you prefer.

You will likely not speak to us immediately, but will schedule a phone or in-person meeting. Why? Because we’re busy working on the important cases other families have entrusted to us. Just like we would not constantly take phone calls when we’re entrusted to work on your case.

You should also gather all the records and papers you have from the medical providers, go back and look for dates, names, and events that happened, and otherwise prepare to discuss the case. We’ll have a meeting and, if it seems like a case we’d be a good fit for, we’ll move into an investigation phase.

Once we’ve investigated, we’ll candidly tell you what we think about what happened, whether the medical provider is to blame, and what we think about the strength of the case.

Fair warning: we only take on clients whose cases we believe have very strong merits. We’re not lazy—the cases are still very complex, difficult, and expensive—but the risk to your family of being drawn into a difficult process with little chance of a positive outcome is not something we do.

Which means when we do take on a case, our reputation tells the other side this is a serious case we believe in.

If for whatever reason we do not take on the case, and we think there is some merit to the case, we’ll try and help you find a lawyer who might take it on.

What Do I Do If I Suspect Nursing Home Abuse?

Abuse is preventable. Especially in a place designed to provide care for people who depend on it. But sadly, this is not always the case. No one ever wants to find that their friend, parent, or grandparent was the victim of nursing home abuse. If you suspect abuse, reach out.

First and foremost, make sure your loved one is safe and will not be harmed any further. Notify the nursing home’s administration as well as find out what the protocol is when abuse is reported. This way you can follow up and make sure that they are following through.

Call the police. Remember, this is a crime and your loved one is a victim.

You may also report the nursing home to the agency that monitors, regulates, and fines nursing homes.

Ultimately, if you want to hold the nursing home accountable, it will be important to contact a knowledgeable nursing home abuse attorney.


Nursing Home Abuse Frequently Asked Question

1. What is considered nursing home neglect?

It can be difficult to comprehend nursing home abuse and neglect if you have never been exposed to it. Neglect and abuse are similar yet different.

There is the law. Ohio Revised Code 2903.33 states that neglect is recklessly failing to provide a person with any treatment, care, goods, or service that is necessary to maintain the health and safety of the person when the failures result in physical harm or serious physical harm to the person.

The Ohio Revised Code also outlines abuse, gross neglect, and the inappropriate use of a physical or chemical restraint, medication, or isolation.

Nursing home abuse is a form of substandard care that causes harm to the resident. It is more about a breach of duty. But, similar to abuse, neglect affects victims on emotional and physical levels. For example, a resident may not be properly bathed or care for in regards to hygiene. In some cases, this leads to infections and sores. Another example is a nursing home failing to adhere to  a resident’s diet restrictions or providing them with proper medication.

2. Are there any legal consequences for acts of abuse or neglect in a nursing home facility?

The simple answer is yes. There can be criminal and civil legal consequences for acts of abuse or neglect in a nursing home. They can often times occur simultaneously.

3. If I suspect that my loved one is being abused or neglected in an Ohio nursing home, what should I do?

There are specific steps that you should take if you suspect your loved one is being abused or neglected in a nursing home.

First, it is important to make sure that your loved one is safe. If you feel that there is something criminal going on, contact your local law enforcement.

Next, it is important to obtain documentation. What is making you suspect abuse or neglect? Take photographs, obtain statements, make sure to document specifics like dates and times.

It is also important to report the abuse or neglect suspicions to administrators. Find out what the policy is for investigating such claims. Check in to make sure that they are following protocol.

Ask to be kept informed as to what is happening. Document, document, document.

4. Who regulates Ohio nursing homes?

The Ohio Department of Health licenses nursing homes, transitional care facilities, and rehab facilities. The division of Quality Assurance conducts on-site surveys to verify that facilities meet state and federal rules.

The Ohio Department of Health has recently launched their Abuse, Neglect, Misappropriation, and exploitation (ANME) Program. For more information, visit their website here.  

Abuse Resources

There are resources available to help combat elder abuse.  As lawyers who help hold abusers accountable, we welcome your call.  But there are also resources at the state and national level to ensure you are fully educated about the risks and best practices to prevent elder abuse in a nursing home.  Some include:

National Center on Elder Abuse – The NCEA, funded y the U.S. Administration on Aging, is a gateway to resources on elder abuse, neglect and exploitation – http://www.elderabusecenter.org

Elder Abuse Awareness Kit http://www.elderabusecenter.org/pdf/basics/speakers.pdf

National Committee for the Prevention of Elder Abuse – information and materials on abuse and neglect – http://www.preventelderabuse.org/index.html

Elder Mistreatment: Abuse, Neglect, and Exploitation in an Aging America (2002) Committee on National Statistics (CNSTAT) – http://www.nap.edu/openbook/0309084342/html/

Elder Abuse and Neglect: In Search of Solutions – pamphlet published by the American Psychological Association – http://apa.org/pi/aging/eldabuse.html

U.S. Administration on Aging  Elder Abuse Resource Pagehttp://www.aoa.gov/eldfam/Elder_Rights/Elder_Abuse/Elder_Abuse.asp

[i] Elder Mistreatment: Abuse, Neglect, and Exploitation in an Aging America (2003). National Research Council.

Nursing Home Elder Abuse Articles

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What Can We Do to Improve Nursing Home Conduct?

Nursing Homes are corporations: they speak the language of money.  Corporations, even non-profit corporations, are not real people; they do not have hearts, minds, or souls.

In our experience, holding a medical corporation responsible and accountable for carelessly injuring patients through a money verdict at trial, or a settlement motivated by their fear of trial, is the best way to make sure there is change.

A well-fought lawsuit can help prevent other people from being injured in the same way.

What Damages are Available?

Money damages available in a nursing home lawsuit can involve economic costs (medical bills, etc.), emotional harms like pain and suffering, disfigurement, disability, and, if the injuries cause death, the mental anguish and loss of family members for wrongful death.

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